LaNcE 19
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The Restaurant & Employee's Are Great! 5 stars all the way. The App... on the other hand is complete garbage. Tested on multiple phones, The App crashes most of the time upon opening and if it just happens to open on the hundredth attempt, then once you tap anything once, it crashes. Clearing Cache & Data / Reinstalling has allowed The App to work for a few minutes once, but then starts crashing again. Basically The App is useless, screenshot your rewards barcode and order online to save yourself the headache. Lastly, the scanning wouldn't work for me either.
29 people found this review helpful
A Google user
Good gawd, this app is horrible. I have several restaurant, pizza and similar apps on my phone, and this is the worst that I have ever seen. Tried installing and activating it twice - 2 days apart - because I couldn't believe it was as bad as it seemed. Demands a card before you can even look over the app. First time I tried to choose a location, it showed places in Indiana and Kentucky; I'm in Florida. Second time, it simply showed the spinning circle for 3 minutes before I bailed (650mbps wifi
27 people found this review helpful
Robert Johnson
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Update: have to downgrade my review. While ordering in the restaurant on the Kiosks is fine (I like it), I've noticed that I don't always get rewards points while using the restaurant Kiosks. The issue appears to be with both cash and credit Kiosks. It seems to give the appropriate rewards points about 60%-70% of the time. I'm a longtime Steak n Shake customer, I hope they fix this issue.
45 people found this review helpful